- We offer four types of service:
- Life-or-Death Emergency(appointment required)
- Urgent Travel(appointment required)
- Expedited
- Routine
- Consider the total time it will take to get a passport when you are booking travel. Processing times + mailing times (up to 2 weeks) = total time to get a passport
Contacting Us If You Have Urgent Travel
Check your application status onlineand sign up for updates via email. How our contact center can help you depends on your travel date, and if you have applied or not yet applied...
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| I'm traveling in 14 days or less. | I'm traveling in more than 14 days. |
|---|---|
| Call 1-877-487-2778. You must have an appointment to go to a passport agency or center. We cannot guarantee an appointment will be available. | Call only if:
Enroll in email updates about your application status. |
| I'm traveling in 14 days or less. | I'm traveling in more than 14 days. |
|---|---|
| Make an appointment online to go to apassport agency or center. We cannot guarantee an appointment will be available. | Make an appointment online if you need a foreign visa within the next 28 days. We cannot guarantee an appointment will be available. |
- Representatives are available Mondays through Fridays from 8:00 a.m. to 10:00 p.m. Eastern Time, and Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Eastern Time. We close on federal holidays.
- Our primary number is 1-877-487-2778. Se habla español.
- If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
- Contact your local U.S. embassy or consulate if you are applying outside the United States.
Traveling in Less Than 2-3 Weeks
Make an Appointment at a Passport Agency or CenterBecause the total time to get a passport includes processing and mailing times, we do not recommend you mail your application or apply at an acceptance facility if you are traveling in less than 2-3 weeks.
Make an appointment at apassport agency or centerwhen you arewithin 14 calendar days of your international travel date, or 28 days if you need a foreign visa.
We have two types of appointments:Life-or-Death Emergency ServiceandUrgent Travel Service.
- You cannot walk in without an appointment.
- We do not charge a fee to make an appointment.
- You cannot transfer your appointment to another customer.
Life-or-Death Emergency Service is forcustomers who are traveling in the next 14 days for a life-or-death emergency. Learn more on ourLife-or-Death Emergency page.
Urgent Travel Service: If you have not yet applied, make an appointment online. Your appointment must be scheduled within 14 calendar days of your international travel date.
If you have already applied, call 1-877-487-2778.
We cannot guarantee an appointment will be available.
Traveling in Less Than 8 Weeks
Expedite a First-Time Application or a Child's ApplicationUse our Form Filler to fill outForm DS-11, print it, and apply in person at an acceptance facility.
- Follow the steps on how to apply in person
- Include your $60 expedite fee with the application fee
- Find anacceptance facilitynear you to submit your application
Use our Form Fillerto fill out your form, print it, and mail it to us.
- Use Form DS-82if you are renewing. Follow the steps on how to mail your application
- Use Form DS-5504 if you are changing your name within one year of a passport being issued. Follow the steps on how to change your name.
- Include the $60 expedite fee with the application fee
- Write "EXPEDITE" on the outside of the envelope you send us
Frequently Asked Questions
Yes. You may choose one or both of the following shipment options:
- Delivering application to us: Pay for Priority MailExpress for faster shipping. The price for this service varies depending on the area of the country.
- Returning the passport to you: Pay $21.36 for 1-2 day delivery. This means you will receive your passport1-2 days after we send it. Include this fee with your check or money order payable to the U.S. Department of State. Do not submit a return envelope to us with postage pre-paid.
Youmay receive your passport and supporting documents in separate mailings. If you are renewing a passport card, we will send it to you viaFirst Class Mail. We do not use 1-2 day delivery services if you only applied for a passport card.
Passport expeditors and couriers are companies that are not part of the U.S. Department of State. These companies submit applications and pick up passports for customers.
These companies may charge several hundred dollars in extra fees. They may also charge for services that we offer for free such as making an appointment and filling out a form.
To learn more about these companies, visit ourPassport Expeditor and Courier page.
Last Updated: August 22, 2024
